Payments and Shipping

Peptide Outlet fulfills and ships all orders via USPS Priority Mail.

Orders that are fully paid and confirmed by 12:00 PM (PST) are generally processed and shipped the same business day, Monday through Saturday. Orders submitted or confirmed after 12:00 PM PST, or on Sundays and federal holidays, will be dispatched on the next available business day.

Transit times may vary depending on carrier performance and location. Once an order leaves our facility, Peptide Outlet no longer controls delivery timelines. Customers are responsible for tracking their shipments and contacting the carrier (USPS or UPS) directly for delivery inquiries or updates.

In the rare event of a lost shipment, please reach out to us through our Contact Form, and we will assist you in resolving the issue in accordance with carrier policies.

Privacy Protection

At Peptide Outlet, safeguarding your privacy is fundamental to our operation. We strictly comply with all applicable state and federal privacy laws to ensure your personal information remains secure and confidential.

All online transactions are protected using 256-bit SSL encryption technology, which guarantees that your payment and personal data are securely processed.

We will never sell, rent, or disclose your personal details to third parties. Your information is used solely for processing, fulfilling, and communicating about your orders.

Return Policy

We proudly stand behind our products with an industry-leading 60-day money-back guarantee.

If you are not completely satisfied, please contact us to arrange a return or refund — no questions asked.

Please note that any communication or indication that products were used for human or animal consumption immediately voids eligibility for refunds or returns and will not receive a response.

Placing Orders

Orders can be submitted 24 hours a day, 7 days a week through our secure online store. Once your payment is confirmed and the order is approved, it will be carefully packaged and shipped through a trusted carrier such as USPS Priority Mail.

As soon as your package has been dispatched, an automated shipping confirmation with tracking details will be sent to the email address you provided at checkout.

Refund Eligibility

Refunds apply under the following conditions:

Products must be unused and unopened; however, up to two opened vials per order are eligible for return under our satisfaction guarantee.

The 60-day return period begins on the date your package’s tracking number indicates successful delivery.

Requests made after 60 days may not qualify for a full refund but will be reviewed on a case-by-case basis, as customer satisfaction is our top priority.

All refunds and exchanges must be pre-approved before you ship any product back to us. Once authorized, Peptide Outlet will provide a prepaid return label — we believe our customers should not have to pay for a refund or exchange.

Approved refunds are issued to the original payment method within approximately 2–3 business days of receiving and inspecting the returned item.

Payment, Pricing, and Discounts

Peptide Outlet currently accepts Venmo, Zelle, and Pay by Bank (Paynote via Plaid) as secure payment methods.

We offer both retail and wholesale pricing, including bulk order discounts. Quantity-based savings are listed directly on our product pages. For larger or recurring purchases, please contact us for custom pricing or reseller terms.

Most orders are processed and shipped same day or next business day, though some may require up to 2 business days for completion depending on volume and verification. Once your shipment is ready, you will receive an email confirmation with tracking details.

Customer Care

At Peptide Outlet, we are committed to providing exceptional quality products and responsive service.

Our customer support team is available Monday through Saturday, 7:00 AM – 5:00 PM PST, and strives to respond to all inquiries within 24 hours.

Your satisfaction is guaranteed. If you’re not fully pleased with your purchase, simply reach out to us to arrange a return or replacement within 60 days of delivery.

Please remember that any mention of human or animal use automatically invalidates refund eligibility and will not receive a response.